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Frequently Asked Questions

Get Informed

How long does delivery take?

All orders are posted the same working day if received before 10.30am and are sent via Royal Mail 48 and take on average 2-3 working day but can take up to 10. There is an option to upgrade to 1st class but this is still not a guaranteed service.

Please note I use Royal Mail and as such delivery times is completely out of my hands.

What is the best burner to use with your wax melts?

We recommend using a medium-large tealight burner suitable for wax melts. Use with a 4-hour non-scented tealight.

Never leave a burning candle unattended.

Keep away from children and pets.

Keep away from draughs.

Do not add any other substances to the wax.

Our wax melts are suitable to use with electric wax warmers.

How do I use your carpet freshener?

Simply shake the powder onto your carpet wait at least 15 minutes then hoover.

Always test a discreet part of your carpet first!

Can be used on mattresses! When you are changing your bedsheets sprinkle some onto your mattress, wait at least 15 minutes, then hoover. 

Our carpet freshener is made using high-quality fragrance oil and bicarbonate of soda which absorbs bad odours.

Our carpet freshener has not been tested on animals. Therefore, we advise if you have a pet to make sure they are not in the room when using this product and make sure it is hoovered before they enter. If any kind of irritation occurs discontinue use.

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